ORDERS & RETURNS POLICY
Please note that our courier charges a higher rate for the following UK postcodes:
A31 to AB38; AB40 to AB56; IV1 to IV28; IV30 to IV32; IV36; IV40; IV52 to IV54; IV63;
KW1 to KW14; PA21 to PA38; PH2 to PH41;PH49; PH50;
All HS postcodes; IV41 to IV51;
IV55; IV56; KA27; KA28; KW15 to KW17; PA20; PA41 to PA49; PA60 to PA78; PH42 to PH44;
All ZE postcodes;
Channel Islands; Northern Ireland (BT); Isle of Man (IM); Isle of Wight; Isles of Scilly.
Part numbers are used for identification purposes only and do not imply or indicate the identity of a manufacturer.
Pictures are for reference only and specifications may alter without notice.
Product specifications are given but it is up to the end user to ensure that the product is fit for that purpose.
If you require more fitment information please contact us, we are more than willing to help.
For new items, please enclose original invoice and follow one of the following procedures -:
Please first of all notify us if you intend to return an item.
If you have tried fitting the part and or damaged the packaging or item in anyway a return won't be authorised. Item must be in an unused brand-new state.
Unwanted or unsuitable goods:
Returns of unwanted goods are accepted in new & unused condition, for 30 days after receipt.
You will be entitled to your choice of an exchange or refund, the cost of shipping the item to you in the first place will be deducted from your refund.
The customer must also cover the cost of the return’s postage for unwanted goods. We cannot accept responsibility for returned items lost in transit and so we recommend that you use recorded delivery or an otherwise insured method of return and obtain a proof of dispatch from the carrier.
NB please ensure parcel is insured to cover the complete cost of item, in the event of the courier losing your return.
Returns of faulty goods are accepted, item will be inspected on receipt and if fault is not due to misuse, you will be entitled to your choice of an exchange, repair or a full refund. We will refund the cost of the return’s postage for defective goods (within reasonable limits) upon return delivery. Please note that the warranty given by the manufacturers of our products will only cover cost of the parts. Labour charges and other costs are not covered. We cannot accept responsibility for returned items lost in transit and so we recommend that you use recorded delivery or an otherwise insured method of return and obtain a proof of dispatch from the carrier.
If you are returning goods for an exchange, we would normally have to wait for the goods to arrive with us and inspect them before we can send out the replacement. However, we understand that sometimes an exchange must be made quickly and so we can send out a replacement immediately. We must take payment for the replacement but as soon as the returned item arrives, we will give you a refund on that cost.
Please Allow 14 Days for Refunds To Be Processed.